We have had our connection for a month now, and I thought it appropriate to drop you a note to say thanks.
For the first time we have a reliable, quick Broadband connection and it really is great.
No problem in the snow, but it was little temperamental when we were in low cloud. No criticism, just thought that you might like to know.
Look forward to a long relationship. Even if fibre were to become available round here, my inclination would be to stick with you.

It really is great…