Installation
To successfully deliver a service, there must be a direct and unobstructed line of sight between your property and one of our relays or masts.
We hope the following suggestions help you identify and resolve poor quality issues with Vonage calls. Please check the following (for both parties of the call if relevant):
Please let us know if your call quality remains poor after following the above process – and do contact Vonage customer support to log any issues – we are unable to escalate any case that hasn’t been logged.
To successfully deliver a service, there must be a direct and unobstructed line of sight between your property and one of our relays or masts.
Save on line rental and call costs with a VOIP Phone Service that runs on your SWS Broadband Connection.
Having Trouble with your SWS Broadband Connection or services? Here's some hints and tips to get you up to speed.
Refer a friend to our service and both of you will save on your broadband.
Upgrading your bandwidth couldn’t be easier – simply complete a form and your new bandwidth will be applied within one working day.
If there's a problem with your SWS Broadband connection that we cant fix remotely, we’ll offer an engineer’s visit.
Hot spots and 'not-spots' in your home? If you're an existing SWS Customer we can provide advice and giudance to improve your wi-fi.
We can help secure you the perfect domain. SWS is a registrar and TAG Holder for .uk domain names.
If you wish to cancel your service and close down your account with us, here's some essential information.