Installation
To successfully deliver a service, there must be a direct and unobstructed line of sight between your property and one of our relays or masts.
Change Bandwidth
Upgrade your SWS Package
Upgrading your bandwidth couldn’t be easier – simply complete the information requested below. Your new bandwidth will be applied within one working day, we’ll confirm the change and your new package price and you will be invoiced at the new rate from the beginning of your next billing period.
Request an upgrade to your SWS connection
Please tell us your account number and the package you would like to upgrade to.
SWS Broadband Lets get started!
Please fill in the form below and we will get back to you!
- All SWS Broadband packages offer unlimited data so you’ll never find your connection restricted or have a nasty surprise in your invoice at the end of the month.
- A generous 5Mbps upload is included with every package to support the growing requirements of online gaming, cloud backup and storage, CCTV and VoIP.
- You can still select one of our intermediate packages from the dropdown list; 15Mbps or 25Mbps are still available.
- Higher upload required? – No problem please contact us, we can increase upload in 5Mbps steps at £4 per 5Mbps.
- No line rental – transfer your landline number to a VoIP provider and lose line rental charges – an SWS Broadband connection doesn’t need a landline and supports VoIP phone packages.
VOIP: Low Cost Phone Service
Save on line rental and call costs with a VOIP Phone Service that runs on your SWS Broadband Connection.
Trouble Shooting
Having Trouble with your SWS Broadband Connection or services? Here's some hints and tips to get you up to speed.
Refer a
Friend
Refer a friend to our service and both of you will save on your broadband.
Change Bandwidth
Upgrading your bandwidth couldn’t be easier – simply complete a form and your new bandwidth will be applied within one working day.
Engineer Visits
If there's a problem with your SWS Broadband connection that we cant fix remotely, we’ll offer an engineer’s visit.
Home Networks & Wifi survey
Hot spots and 'not-spots' in your home? If you're an existing SWS Customer we can provide advice and giudance to improve your wi-fi.
Domain Name Registration
We can help secure you the perfect domain. SWS is a registrar and TAG Holder for .uk domain names.
Closing Your
Account
If you wish to cancel your service and close down your account with us, here's some essential information.