SWS Code of Conduct
Our code of conduct outlines our expectations regarding behaviour towards and between our staff and customers.
We promote freedom of expression and open communication but expect all employees to follow our code of conduct and avoid offending, participating in disputes and causing disruption.
We expect our employees to foster a well-organised, respectful and collaborative working environment.
Our team is well trained and we expect anyone who you are in contact with to act professionally and honestly and we expect the same in return. You will always be treated respectfully and courteously but our staff are instructed to disengage with anyone who is abusive or rude.
We promise to deal with you at every stage in a professional manner, but if you have any concerns, please contact us immediately.
If you have any queries or concerns, please don’t hesitate to contact us.
|Loss of Service||Loss of Service||0333 7000 227 (Option 4)||firstname.lastname@example.org|
|Fault/Technical||Technical||0333 7000 227 (Option 2)||email@example.com|
|Billing/Accounts||Accounts||0333 7000 227 (Option 3)||firstname.lastname@example.org|
|Enquiry/Installation||Enquiries||0333 7000 227 (Option 1)||email@example.com|
|Contact a Director||Maxine Hall||0333 7000 227 (Option 2)||firstname.lastname@example.org|