SWS Broadband Troubleshooting

Please click on the subjects below to view our guides for resolving some of the more general connection issues encountered.

If your connection issue isn’t listed, please complete the form below or call us on 0333 7000 227.

Your feedback is very important in resolving connection issues – don’t stay quiet if our attempts or suggestions to fix an issue don’t work.

Reduced or fluctuating bandwidth (speed)
Extending WiFi network
Connection dropouts
Vonage quality is poor