Beautiful job; download speed has settled just over 60, upload is consistently over 15! Well done. Just thought you should know that I have cancelled ALL my BT services now as not only is my broadband speed consistently high BUT your responsiveness to support questions / issues is second to none; certainly a 1,000 times better than BT. I’ve implemented VOIP.
We have had our connection for a month now, and I thought it appropriate to drop you a note to say thanks.
For the first time we have a reliable, quick Broadband connection and it really is great.
No problem in the snow, but it was little temperamental when we were in low cloud. No criticism, just thought that you might like to know.
Look forward to a long relationship. Even if fibre were to become available round here, my inclination would be to stick with you.
I had a company trying to sell em new broadband today… I had to say “No, I’m happy with my service provider”. they tried to offer me a lower price. I said “you can offer me free internet and I still wouldn’t be persuaded. Where else can you have a problem at 9pm and have it sorted by midday the next day and have a familiar face to fix it for you?”.
Thank you for raising the height of our relay pole today and calling in to check the signal speed is back at 15mbps.
It is refreshing to be dealing with a company that does what it says, when it says, and actually turns up on the planned day.
For me, one of the main upsides of dealing with SWS is that they are local and although they might be a small team, the service is friendly, professional and courteous. Any issues you report either via email or voice message are replied to personally and in a timely manner.
We strongly recommend SWS. Should any of your potential customers wish to contact us they are most welcome to do so.